Another agrument against Alienware would be they're customer service..... its terrible. I've heard dozens of horror stories from Alienware customers about orders not shipping for over a month and then arriving with "dead" hardware. In addition to that they're phone in tech support is atrocious, I know this first hand as I to sit on hold for just over 45 min while helping a friend fix his comp. Alienware used to the a great company but I think they've just grown too quickly for they're own good, they don't have the infastructure to handle the demand for service and support. Nowadays Alienware is pretty much a shadow of they're former self that manages to string along gulible people with they're marketing department.

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